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COVID-19 Coronavirus Updates

Sportfish continues to monitor government advice in relation to the current pandemic and to ensure the wellbeing of staff and customers, our Winforton store is currently closed to the public but we continue to operate our online and mail order services, along with a new call and collect facility, details of which may be found on the Winforton Store Page.

Our retail outlet at the Sportfish Game Fishing Centre, Theale is now open with socially–distanced shopping measures in place and revised opening hours. Full details may be found on the Game Fishing Centre page.

ONLINE ORDERING AND ASSISTANCE

All our products are still available to purchase online, or by telephone on 01544 327 111, and we have stringent procedures in place to ensure our team is able to process and despatch orders safely and to offer our usual exceptional standard of customer service.

The team is also available to answer any tackle related queries, call them on 01544 327 111 or email [email protected] and they will solve any game fishing tackle question you may have and get you ready to fish!

For up to the minute information on COVID-19 we recommend that you access resources provided by the Government www.gov.uk/coronavirus and the NHS www.nhs.uk/coronavirus.

ORDER DELIVERY

If you are an overseas customer, please note that all parcels may be subject to additional delays. This is due to the fact that all parcels are being collected and stored at central depots until there is enough volume of shipments going to the designated country to make it viable. We apologise for this additional delay and thank you for understanding during these difficult times.

In order to protect both delivery staff and customers as much as possible, our couriers have policies in place to ensure safe delivery for everyone. Please refer to their latest updates below. Although we are currently operating to our normal despatch and delivery times, please note there could be occasional delays due to post or courier situations out of our immediate control.

Stay up-to-date with our couriers latest information at:

Royal Mail: www.royalmail.com/coronavirus
DPD: www.dpd.co.uk/covid-19-bulletins
UPS: www.ups.com/gb/en/about/news/important-updates.page

FISHING

We have reopened Haywards Farm Lake at the Sportfish Game Fishing Centre for fishing, with strict new regulations in place to ensure the safety of our team and our guests. You must not visit the site to fish without prior booking, full details and regulations may be found at www.gamefishingcentre.co.uk

Last Updated 12/10/2020